Got Questions?
Here are some quick answers to the most common questions we get from customers.
Inspections are performed on-site at your location. We require a safe, flat, and paved surface such as a driveway, garage, or parking lot to safely complete the inspection.
If the inspection location is gravel, grass, or uneven, we’ll adapt using tools like an inspection mirror or underbody camera to assess the underside.
Any limitations caused by surface conditions will be clearly noted in your report.
TrustSeal Auto Check proudly serves the entire Greater Vancouver Area, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, Langley, New Westminster, Delta, North and West Vancouver, Port Moody, and Port Coquitlam. If you’re located outside the GVA, we may still be able to help — a travel fee may apply depending on your location. Feel free to contact us to confirm availability.
Most inspections take 45 to 75 minutes, depending on the vehicle’s type, condition, and location. You’ll receive your report shortly after completion.
Your full digital report is delivered within 24 hours of the inspection—often sooner. The report is sent as a secure PDF via email, including detailed notes, photos, and recommendations.
Yes, we inspect EVs for general mechanical and cosmetic condition. However, battery health (BMS data, degradation levels) is not included in our standard inspection. For high-end EVs like Tesla or Toyota hybrids, we recommend obtaining an official battery health report from the dealer.
Yes, we check for signs of previous collision repairs, structural or frame damage, alignment issues, and flood exposure — including corrosion, mold, or water intrusion. Any suspicious findings will be clearly documented in your inspection report.
Yes — every inspection includes a detailed PDF report with clear photos, technician notes, an overall condition summary, and our recommendations. The report is easy to view and share on any device.
All inspections are performed by Red Seal–certified technicians based in British Columbia. This nationally recognized certification ensures that our inspectors meet the highest Canadian standards in automotive repair and diagnostics. Our team also has experience with commercial vehicles, vans, and fleet units, so you can trust we know what to look for—no matter the vehicle.
An inspection is especially valuable at several key moments:
Buying a Used Car
Get a third-party assessment before purchasing to avoid hidden mechanical or cosmetic issues.
Selling Your Vehicle
A pre-sale inspection helps identify problems you can fix before listing, boosting buyer confidence and vehicle value.
Planning a Trip
Before any long-distance drive, make sure your brakes, tires, fluids, and suspension are road-ready.
After a Collision
Even minor accidents can cause hidden damage. A post-collision inspection helps uncover structural or safety issues early.